# Revive Superfoods CA/US > Revive Superfoods CA/US knowledge base – help articles and documentation. ## Delivery - [Do I need to be home for delivery?](https://revivesuperfoods.kustomer.help/en_us/package-sign-off-BJUQ5gP7v.md): Nope! Our packages are packed with enough dry ice to remain frozen. You do not need to be home to accept it! Signature is also not required. We advise placin... - [Where do you deliver?](https://revivesuperfoods.kustomer.help/en_us/where-do-you-deliver-H14Ncxo8c.md): We deliver all across the United States and Canada! To see if you're in out delivery zone, enter your full address at checkout. We will let you know if you a... - [Can I get a delivery sooner?](https://revivesuperfoods.kustomer.help/en_us/can-i-get-a-delivery-sooner-S1dPpeiI9.md): You absolutely can! You can customize your delivery schedule to fit your needs. Whether you are on a weekly, 4 week or 8-week schedule, you can adjust your f... - [How do I change my delivery address?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-change-my-delivery-address-H1ibkbjU9.md): To change your delivery address, click on Account > Account info > Shipping address. Any changes will reflect on your next billed order! - [How do I send a box to a different location?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-send-a-box-to-a-different-location-rJJlNZsL9.md): You can send a box to a different location by temporarily changing your address on your account for that box that will be billed! Ensure the change happens b... - [Will my box stay frozen in transit?](https://revivesuperfoods.kustomer.help/en_us/will-my-box-stay-frozen-in-transit-H1HV9WjUq.md): To make sure your items stay frozen in transit, each box is packed with just enough of dry ice. Even during summer days, our team adds the right amount of dr... - [How do I skip a delivery?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-skip-a-delivery-H1SdoiI9.md): To skip a delivery, simply head over to your Account and click on Upcoming deliveries. Here you can click on the date outlined in green to skip/unskip that d... - [How do I change my delivery day?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-change-my-delivery-day-BkL43ZjL9.md): To change your delivery day, head over to your Account and click Manage Plan > Delivery Day. It will show you the possible delivery days that can be delivere... - [Is there a delivery cost?](https://revivesuperfoods.kustomer.help/en_us/is-there-a-delivery-cost-B1u26WjUq.md): Delivery fee starts from $9.99. This shipping fee helps us to work with our couriers to get your boxes to your door in tip top condition. ## Account - [How do I place an order?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-place-an-order-r12hJkgw9.md): To place an order for your first box, click on "GET STARTED" at the top right corner of the homepage here . You will then be able to build your box by selec... - [I can't seem to login. What do I do?](https://revivesuperfoods.kustomer.help/en_us/i-can-t-seem-to-login-what-do-i-do-r19Ga1ewc.md): If you forgot your password and are unable to login, simply click on the forgot password link on the page where we will send you a link to your email to rese... - [Will my cash credit rewards apply automatically?](https://revivesuperfoods.kustomer.help/en_us/will-my-store-credits-apply-automatically-rJR7Llgv5.md): Any Super reward loyalty credits and cash credit rewards will be banked on your account Under Account Manage plan Offers you will see all your bank - [How do I edit the items in my box?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-edit-the-items-in-my-box-ry4oDxgv9.md): To make changes to your current box selections, head over to your Account > Manage Plan tab > box details and then click on the edit pencil icon. You will be... - [How do I update my payment info?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-update-my-payment-info-Hyik1ilPq.md): To update your payment method, head over to your Account, click on the Account info tab, then select Payment Method. If you have any questions or need any as... - [How do I cancel my plan?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-pause-cancel-my-account-BklMeseD5.md): We know everyone may need a break from time to time You have full control over your deliveries and your account You also have the option to change the freq - [Where can I find my billing info?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-find-my-billing-info-HyP9VBZP5.md): To find your billing information, head over to your Account, click Manage plan and select Payment Method to see your billing information. If you are l... - [Can I see my order history?](https://revivesuperfoods.kustomer.help/en_us/can-i-see-my-order-history-ByTMlCmw9.md): You absolutely can! Click on Account on the top right, on the left side list you will see an option called "Order History." This will show you the info... - [Where can I see my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-see-my-store-credits-BypAlCXD5.md): You can find your cash credit rewards posted on your Super Rewards section of your account Click on Account on the left side option click on Super Rew - [If I accept a promo, will it automatically apply?](https://revivesuperfoods.kustomer.help/en_us/if-i-accept-a-promo-will-it-automatically-apply-rkUUMC7wq.md): Yes! If you applied a promo code during checkout or have accepted a reactivation offer through your email, the promotion will automatically apply onto your u... - [I have a promo code. Where can I add it?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-add-a-promo-code-HkRWXA7w5.md): You can paste a promo code during checkout in the empty field labelled "Promo code". If you have received a promotional email, you are able to click the link... - [How do I redeem my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/redeemable-balance-Bk17dGRW5.md): To redeem your credits head over to your account and click on Offers Here you will find your banked coupons promotions and cash credit rewards You ar - [Can I combine cash credit rewards with a promo code?](https://revivesuperfoods.kustomer.help/en_us/can-i-combine-credits-with-a-promo-code-Sk6KvAmPc.md): Cash credit rewards cannot be combined with an active promo code on an account If you have taken advantage of a promotion it will apply over any cash cred - [Do my cash credit rewards expire?](https://revivesuperfoods.kustomer.help/en_us/do-my-credits-expire-BJTx11Nvq.md): As long as your plan status is active even if you skip or cancel a delivery your cash credit rewards will remain in your account as long as they are unu ## Payment - [How do I update my payment info?](https://revivesuperfoods.kustomer.help/en_us/how-do-i-update-my-payment-info-Hyik1ilPq.md): To update your payment method, head over to your Account, click on the Account info tab, then select Payment Method. If you have any questions or need any as... - [When will I be billed for my deliveries?](https://revivesuperfoods.kustomer.help/en_us/when-will-i-be-billed-for-my-deliveries-rkxAGngD5.md): Your upcoming orders are outlined on your Account > Manage plan tab under the Upcoming Deliveries section here . It outlines your next consecutive orders wh... - [Do I have to place an order each time?](https://revivesuperfoods.kustomer.help/en_us/do-i-have-to-place-an-order-each-time-S15NGBwq.md): Nope! Once you choose your plan, we will take care of the rest for you. Signing up with a plan will automatically schedule your payments and deliveries witho... - [Where can I find my billing info?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-find-my-billing-info-HyP9VBZP5.md): To find your billing information, head over to your Account, click Manage plan and select Payment Method to see your billing information. If you are l... - [Can I see my order history?](https://revivesuperfoods.kustomer.help/en_us/can-i-see-my-order-history-ByTMlCmw9.md): You absolutely can! Click on Account on the top right, on the left side list you will see an option called "Order History." This will show you the info... - [Where can I see my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-see-my-store-credits-BypAlCXD5.md): You can find your cash credit rewards posted on your Super Rewards section of your account Click on Account on the left side option click on Super Rew ## Subscription - [Can I order a one-time box?](https://revivesuperfoods.kustomer.help/en_us/can-i-order-a-one-time-box-HybtCsgwq.md): Our plans are very flexible and put you in control of when and where you want to receive your boxes! You are able to purchase a plan and manage it to choose ... - [When will I be billed for my deliveries?](https://revivesuperfoods.kustomer.help/en_us/when-will-i-be-billed-for-my-deliveries-rkxAGngD5.md): Your upcoming orders are outlined on your Account > Manage plan tab under the Upcoming Deliveries section here . It outlines your next consecutive orders wh... - [Do I have to place an order each time?](https://revivesuperfoods.kustomer.help/en_us/do-i-have-to-place-an-order-each-time-S15NGBwq.md): Nope! Once you choose your plan, we will take care of the rest for you. Signing up with a plan will automatically schedule your payments and deliveries witho... - [Where can I find my billing info?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-find-my-billing-info-HyP9VBZP5.md): To find your billing information, head over to your Account, click Manage plan and select Payment Method to see your billing information. If you are l... - [Where can I see my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-see-my-store-credits-BypAlCXD5.md): You can find your cash credit rewards posted on your Super Rewards section of your account Click on Account on the left side option click on Super Rew - [Do my cash credit rewards expire?](https://revivesuperfoods.kustomer.help/en_us/do-my-credits-expire-BJTx11Nvq.md): As long as your plan status is active even if you skip or cancel a delivery your cash credit rewards will remain in your account as long as they are unu ## Orders - [How can I track my order?](https://revivesuperfoods.kustomer.help/en_us/how-can-i-track-my-order-SJJneheP9.md): You will receive an email with your tracking link the morning of your expected delivery date. Check your spam/junk folder if you don't find it in your inbox!... - [Can I make changes to my order after billing?](https://revivesuperfoods.kustomer.help/en_us/can-i-make-changes-to-my-order-after-its-billed-HJJxf3ePq.md): If you make any changes to your items, shipping information and/or payment method after you've been billed, it will not reflect on your upcoming order. It wi... - [When will I be billed for my deliveries?](https://revivesuperfoods.kustomer.help/en_us/when-will-i-be-billed-for-my-deliveries-rkxAGngD5.md): Your upcoming orders are outlined on your Account > Manage plan tab under the Upcoming Deliveries section here . It outlines your next consecutive orders wh... - [Do I have to place an order each time?](https://revivesuperfoods.kustomer.help/en_us/do-i-have-to-place-an-order-each-time-S15NGBwq.md): Nope! Once you choose your plan, we will take care of the rest for you. Signing up with a plan will automatically schedule your payments and deliveries witho... - [Can I see my order history?](https://revivesuperfoods.kustomer.help/en_us/can-i-see-my-order-history-ByTMlCmw9.md): You absolutely can! Click on Account on the top right, on the left side list you will see an option called "Order History." This will show you the info... - [Can I combine cash credit rewards with a promo code?](https://revivesuperfoods.kustomer.help/en_us/can-i-combine-credits-with-a-promo-code-Sk6KvAmPc.md): Cash credit rewards cannot be combined with an active promo code on an account If you have taken advantage of a promotion it will apply over any cash cred ## Promos - [Will my cash credit rewards apply automatically?](https://revivesuperfoods.kustomer.help/en_us/will-my-store-credits-apply-automatically-rJR7Llgv5.md): Any Super reward loyalty credits and cash credit rewards will be banked on your account Under Account Manage plan Offers you will see all your bank - [If I accept a promo, will it automatically apply?](https://revivesuperfoods.kustomer.help/en_us/if-i-accept-a-promo-will-it-automatically-apply-rkUUMC7wq.md): Yes! If you applied a promo code during checkout or have accepted a reactivation offer through your email, the promotion will automatically apply onto your u... - [Where can I see my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-see-my-store-credits-BypAlCXD5.md): You can find your cash credit rewards posted on your Super Rewards section of your account Click on Account on the left side option click on Super Rew - [I have a promo code. Where can I add it?](https://revivesuperfoods.kustomer.help/en_us/where-can-i-add-a-promo-code-HkRWXA7w5.md): You can paste a promo code during checkout in the empty field labelled "Promo code". If you have received a promotional email, you are able to click the link... - [How do I redeem my cash credit rewards?](https://revivesuperfoods.kustomer.help/en_us/redeemable-balance-Bk17dGRW5.md): To redeem your credits head over to your account and click on Offers Here you will find your banked coupons promotions and cash credit rewards You ar - [Can I combine cash credit rewards with a promo code?](https://revivesuperfoods.kustomer.help/en_us/can-i-combine-credits-with-a-promo-code-Sk6KvAmPc.md): Cash credit rewards cannot be combined with an active promo code on an account If you have taken advantage of a promotion it will apply over any cash cred - [Do my cash credit rewards expire?](https://revivesuperfoods.kustomer.help/en_us/do-my-credits-expire-BJTx11Nvq.md): As long as your plan status is active even if you skip or cancel a delivery your cash credit rewards will remain in your account as long as they are unu